Reference

Our Legal Terms Explained Clearly

oddschecker operates under a defined legal framework that sets out your rights, our obligations, and the conditions under which you may access the platform where local law permits.

User Rights & ObligationsJurisdiction-Dependent AccessData Retention PolicyAccount Security TermsDispute Resolution Path
oddschecker Our Legal Terms Explained Clearly
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights under these terms, a data request, or a formal legal query, our dedicated policy team is reachable through the channels below.

Email — Legal Team Send formal data requests, account disputes or policy queries to our legal address. We acknowledge receipt within one working day and aim to resolve within five working days.
Live Chat — Policy Support For account-level questions about terms or data stored on your profile, our live chat team handles policy queries around the clock, seven days a week, with typical wait times under three minutes.
Postal Address — Formal Notices Statutory notices or legal process documents must be sent to our registered postal address listed in the full terms document. Digital submissions are not accepted for formal legal service.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

We take a straightforward approach to legal compliance — the policies below reflect what we actually do with your account data, how we secure it, and what rights you can exercise.

Data Handling

Account data, including payment records from UPI, Paytm and PhonePe transactions, is stored on encrypted servers. We retain only what is necessary for legal compliance and do not use it for profiling or advertising purposes.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage or reject non-essential cookies at any time through the cookie settings panel accessible from the footer.

Account Security

Accounts are protected by password hashing, two-step login verification and automated alerts for unrecognised device access. If you spot an access attempt you did not make, contact our policy team immediately via live chat.

Data Retention

We retain transaction records for the period required by applicable financial regulations in your jurisdiction. After that period, data is securely deleted unless an open dispute requires us to hold it longer.

Right to Request Changes

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where local law entitles you to do so. Requests are handled by email through the legal team within five working days.

Who to Contact

The Data Protection Officer for oddschecker can be reached via the legal email address in the full terms document. For day-to-day account queries, live chat reaches the policy support team faster than email.

Frequently Asked Legal Questions

The questions below address what we hear most often about user rights, data access, account terms and how to contact us formally. If your question is not here, our live chat policy team can point you to the right clause in the full terms document.

Access depends entirely on local law. Where Indian law permits access, you may open an account under the terms stated on this page. We recommend confirming that access is lawful in your specific state before proceeding.

We store registration details, login history, and payment records linked to UPI, Paytm or PhonePe transactions. This data is held on encrypted servers and is not shared with third-party advertisers or marketing services.

Email our legal team with your registered account email address and a subject line reading 'Data Subject Request'. We will acknowledge within one working day and deliver your data package within five working days.

Transaction records are retained for the period required by applicable financial regulations. Other personal data is deleted once the mandatory retention window closes, unless an open dispute requires us to hold it further.

Account disputes should be raised first with our policy support team via live chat or email. If unresolved, the full terms document sets out the formal dispute escalation path, including the applicable governing law and jurisdiction for any proceedings.

We post an updated version of the terms on this page with a clearly marked effective date. For material changes, we also send a notification to your registered email address at least seven days before the change takes effect.

Send a written request to our legal email address stating which data is inaccurate or which data you want removed. Where local law entitles you to deletion, we process the request within five working days of verification.